Preferred Pension Planning Telephone Policy


TELEPHONE POLICY Our regular business hours are 9:00 am to 5:00 pm, Monday through Friday, except major holidays. During these hours, a receptionist will answer the phone. She will ask if you prefer to leave a voice mail message or speak to someone else for assistance. You will be able to leave voice mail messages during non-business hours as well. Our policy here at Preferred Pension Planning Corporation is to assure that our calls are returned within 24 hours. Please call and let us know if you do not receive a response in the 24 hour time frame. For your convenience, listed below is our staff directory with telephone extensions.
Name	Department/Title	Extension
Borden, Tiffany Carelis, Jacquelyn Copp, Sheila deGennaro, Kate Driver, Jay Figliolo, Nicole Giella, Tara Glassman, Michelle Gnash, Katie Gonzalez, Jacky Greenstein, Barry Guss, Matt Guss, Sheryl Hein, Bill Kane, Brian Lilgeberg, Jennifer Malone, Jane McGrady, Mary Jo Morales, Iveliz Murphy, Jill Napolitano, Denise Pappas, Erin Semler, Steve Williams, Jennifer Zeller, Lawrence	Plan Administration Plan Administration Plan Administration Business Development Plan Administration Plan Administration Business Development Business Development Plan Administration Business Development Plan Administration Plan Administration Vice President Plan Administration Business Development Plan Administration Plan Administration Plan Administration Plan Administration Business Development Bookkeeping Plan Administration Systems Administrator Plan Administration President	212 233 218 227 215 222 209 229 202 226 235 225 216 204 219 224 236 223 230 205 237 220 203 234 207